Brief Description
Provides leadership in the recommendation, development, configuration, installation, administration and optimization of the County’s server hardware and software for the County’s server-based computer systems. Ensures the availability of all server-based and web-based applications, and the ability of County’s users to logon to a functioning computer daily. Provides a stable and technologically relevant server and storage environment. Assists in overseeing the physical security and integrity of server locations and installations.
Detailed Description
- Assists in designing, planning and configuration of new server hardware and software implementations. Upgrades/patches server software. Develops and implements processes, procedures, and system documentation for ongoing management of the server environment.
- Diagnoses, resolves, and documents hardware and server software problems in a timely and effective manner. Provide end-user training and support as well as mentoring of junior staff.
- Performs other duties as assigned.
Job Requirements
- Education and experience equivalent to a bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or in a job-related field of study.
- Four (4) years of related work experience in Information Technology and experience with Windows servers and operating systems.
- Must have a broad spectrum of server skills and knowledge.
- Will have multiple primary assignments such as O365 e-mail, Windows Server OS updates/patches, backups, virtual systems, SAN storage, Active directory, Group Policy, PowerShell scripting, etc.
- Strong working experience with server hardware, DNS, DHCP, DFS, etc.
- Certification in Microsoft design preferred.
- Virtualization experience such as VMWare and Nutanix.
- Knowledge of NetApp and Isilon storage, Cisco UCS, Cisco MDS switching.
- Experience with the analysis and troubleshooting of Windows performance data.
- Azure cloud experience. App services, VM, conditional access policies, etc.
- SCCM, SCOM, InTune experience.
- Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments, and the public.
- Must possess a valid Texas Driver’s License, with a good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a god driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems.
- Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.
- Rotating on call 24/7 technical support will be required. Requires prolonged sitting, standing, walking, and the ability to lift files, boxes, and other materials up to 20 lbs. unassisted.
Additional Details
- An extensive pre-employment background investigation will be conducted on all applicants who have been offered a position with Dallas County. The hiring process involves successful completion of each step. The steps include Criminal History Review, Traffic Violations Record, Review of Personal History Statement and Documents, Physical Examination, and Background Investigation. Dallas County is an Equal Employment Opportunity Employer.
- AmeriCorps, Peace Corps, National Service Alumni volunteers, and persons with a criminal background are encouraged to apply.